48, Grange Road, Felixstowe, Suffolk, IP11 2JR.  07702-037527


FAQs & Policies


Q: What's your cancellation policy? 

A: £25 deposit may be requested at time of a telephone or email booking, which is non returnable in the event of a cancellation within 3 days of arrival.

Q: Are you wheel-chair accessible?

A: Regretfully not. The building is listed and as we are a very small concern cannot undertake the necessary adaptions at this time.

Q: Do you have a diversity policy?

A: We welcome male and female visitors from any ethnic background and faith. We are also a gay friendly establishment.

Q: Do you have off-street parking?

A: Yes. One space per room.

Q: Can I bring my dog?

A: Yes, if guaranteed clean and well behaved.

Q: Are you small-children/infant friendly?

A: Yes, providing that parents ensure reasonable behaviour and respect for other guests.

Q: What time is breakfast served?

A: Negotiable - normally between 7.00 and 9.30.

Q: How do I make a reservation?

A: By telephone or Email. The contact us page will do this for you. There is also a free on-line booking system available on this website,

Q: How old is the hotel?

A: 17th century, Georgian and Victorian but modernised inside to a high standard.

Q: What forms of payment do you accept?

A: Debit / credit cards. Bank transfers by prior arrangement. No cash please.

Q: Are your showers walk-in?

A: Yes in both rooms. There are no baths in the en-suites.

Q: I have special dietary needs. Are you able to provide acceptable products for breakfast?

A: Yes. We are happy to provide anything in reason as long as we know in advance. We are very much up to speed on allergies but are still awaiting our first guest who is allergic to lupin flour.